I have always had a very positive experience when visiting Dr. Nguyen's office. The doctors and hygienists are friendly and gentle on my teeth. I've never had a problem getting an appointment and never waited more than 5 min once I arrived for my appointment. I don't really know how to rate the cost b/c I don't know what the out of pocket fees would be w/o insurance. I recommend Dr. Nguyen to all my coworkers.