Review by
Smiling Patient
Stars:
4.5
on
2009-01-30
Link
Facilities:
Service:
Painless:
Results:
Cost:
My family went to Dr. Cooley for 4 years. Very nice, offices are gorgeous, feels like a spa. nice Customer service. What I did not like: THEY made mistakes in scheduling my son's cleaning, twice. At last minute, they cancelled his appointments. But to make new ones I had to wait 3-4 months to get a new time. Also, they completely close down at Christmas and a couple other times of year, and if you have an emergency then-- Good Luck! Plus, they had me come in for a "new patient" visit (I did not want to, they insisted) when we first moved to the area-- then charged me $100 for the visit! Also, the last cleaning of the day is at 3pm, which does not work with my schedule. My new dentist does cleanings until 5pm.
About Hygienist: I always ended up with different hygenists-- all temporaries,
and always a different person. So I had no continuity there and was not able to build up any rapport.
out of 
