Dr Van Der Hoeven is a great dentist and has done good work on my teeth in the past. I had an devastating and extremely negative experience in which I will never refer this dentist to anyone.
After showing up about 7 minutes late for a scheduled visit, I was told I could no longer be a patient since I was late once before (10 minutes) and had to cancel a previous appointment the year before at the last minute (because my mother passed away and I had to fly to NYC to bury her!!). They told me to find a new dentist!!! As a paying customer, that was by far the most humiliating and cruel treatment I have ever experienced from any service provider anywhere!!!!!!!! I must also add that this was quite interesting experience since on more than 1 occasion, the dentist was late attending to me as a patient as I sat there with cotton balls in my mouth waiting to be seen!!!
Only big, fast money talks in that office only and by the way, do not be late or you will get an F on your report card and could be expelled!!!!
out of 5 stars
