Dr "J" did my dental work.... began ordering the wrong crowns--METAL crowns, before i stopped him and told him I wanted porcelain.... Huge and expensive near faux pas. The assistant began putting the wrong glue on the correct crowns once I got them, nearly ruining them, and Dr J had to snatch them out of her hands and kick her out of the procedure. Was very round-about in answering questions, did not uphold any professional demeanor whatsoever.
Have not received any receipt for payments made, stopped receiving bills after second payment. Left several messages, and they have yet to get back to me. Had 3 appts. total, always late to treat me. Wonder who is actually, if anyone, running this place? Will say though, that had a cleaning with Dr. Alexander herself once, and she was patient and compassionate. All in all though, you are kind of on your own in this office.
About Hygienist: The aforementioned hygienist, apparently right out of school, had a very shaky grasp on how to use basic tools (suction, water, etc.) Didn't seem to have ever worked on a crown procedure before. Was asked to leave the operation. If the office is reading this, PLEASE follow-up with any pending billing situations!
I know this doctor: 8 months
out of 5 stars
