I've been going to Dr. Benson for several years. He has replaced crowns and fillings. He always takes time to explain his procedures including why he will choose one method over another. His hygienist, assistant, and office staff are all very helpful and extremely pleasant. The office and equipment are dated but well maintained. I have never had any issues with insurance processing. If you want TV screens on the ceiling, etc., he's not the dentist for you, but if quality work, full explanations, and no administrative hassles, give him a try.