Read review posted by Smiling Patient on Oct. 5, 2016, 7:02 p.m. for Dr. Michael Rollert - Oral Surgeon

Dr. Michael Rollert DDS - Oral Surgeon

5.0 based on 4 reviews

Rating out of 5 stars

Denver, CO

Map & Address
Review by Stars: 3.5 on Link
Dr. Rollert did a good job. He extracted my 4 wisdom teeth and there was little pain during my recovery. However, after 2 months it became infected, and I had to go back to him. I received antibiotics. He was pretty good overall, but he may not be worth the wait because his horrible front desk staff schedules you so far out and you may never get a response from them if you need to reschedule.

About Front Desk: If I can give them 0 stars, I would. The front desk staff are quite demeaning and let you know how much of their time you are taking up. If you don't get them on the first call you get sent to the operator. The operator can't schedule an appointment, confirm an appointment or even see their schedule. I stayed on hold 20 minutes and was dropped the first time to simply leave a message asking for an appointment. I called back the next day to see if the front desk got the message. They didn't pick up and once again I was sent to an operator. They never called me back. After three days I got through to the front desk ladies. The same thing happened when I had the infection. In the two months I didn't see them they remained just as disrespectful, and they let me know I should have called sooner if I was in this much pain. They then set my appointment with Dr. Rollert a week and a half out.

Front desk:

My Experience:

Duration: 45 min

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