out of Read Reviews for Dr. Helen Jafari
Dr. Jafari is a great Dentist. She has replaced multiple crowns for me and has a fantastic treatment approach. Going to the dentist is not a great experiance, but she does a great job minimizing the impact!
I know this doctor: 4 years
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I had 2 crowns with Dr Jafari. I was told before the procedure that I shouldn't worry about the costs, that they would be minimal and that I could pay later. When it came time to pay the price was not minimal. Because we had already started the procedure I went ahead and paid, in full. I was later told that they had made a mistake with the cost and that I actually owed them more. They finally told me that apparently Dr Jafari was not in my dental insurance plan, only her partner was. For this reason I had to pay considerably more than I should have.
In addition to the cost issue, my overall customer service experience was very poor. There was no communication between Dr Jafari's office and the perodontist that I was sent to which led to a lot of confusion.
I don't believe there was anything calculated in my treatment by Dr Jafari's staff (I don't think they meant to mislead me) but in the end, their lack of professionalism cost me a lot of money and time. Overall it was a very frustrating experience and I am now in search of another dentist.
I know this doctor: 9 months
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comforting, painless dentistry, great staff, good value. excellent location
About Hygienist: woe makes the visits simple, fun, and affordable
I know this doctor: 11 years
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Insurance processing is spot on and the staff is great.
Dr. Jafari is a decent dentist but seems to be a bit of a hard seller for unneeded dental work, for example replacement of old bridges or fillings. I've gotten gotten a second opinion on those and the other specialist told me I can wait a few more years. Also I was not happy with one crown that I did replace as it did not fit all that great and needed several visits to re-adjust. A very good hygienist recently left the practice so now I am looking elsewhere.
I know this doctor: 5 years
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