Connect with Dr. Brian Schaefer DDS Dentist in Suamico, WI

Dr. Brian Schaefer DDS - Dentist

4.0 based on 8 reviews

1 Rating out of 5 stars


Suamico, WI

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Dr. Brian Schaefer Rating 4.0 stars based on 8 reviews $$$
Comfortable Facilities
Efficient Service
Mild Stress
Good Results
Expensive Cost
Read Reviews for Dr. Brian Schaefer
Review 1 by Stars: 2.0 on Link
Dr. Schaefer and his partner Jill are some of the most condescending and rude people, I've ever encountered. He always seems like he's way too rushed to deal with patients. Although I will say he probably is not like this with male buddy patients, but definitely with women. His partner (Jill) completely botched my root canal (professional opinion after going to root canal specialist) but all that was done to fix it was deny deny deny. I'm pretty sure he filled cavities I didn't have (not cheap). His staff is also very incompetent- which I think only adds to his anger when performing dental procedures- not the patients fault, don't take it out on patients.

About Front Desk: The only friendly person in the place, but still not on top of her game all the time.

Front desk:

Hygiene rating:

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Review 2 by Stars: 2.5 on Link
I could feel that my tooth was cracked; the dentist wanted to do a crown instead of pulling. I sat through his crown prep and then he decided to do a root canal; I sat through the root canal and then he decided to just pull the tooth. Do not miss an appointment for this dentist if you don't want to suffer his retribution! After the first agonizing appointment, I was charged $150 dollars for a missed consultation and, further, because of the missed appointment, he cancelled my upcoming cleaning without even notifying me (although his office staff insisted they did); it is his way of saying, "Miss an appointment and you can go somewhere else for your dental care."

I know this doctor: 1 month

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Review 3 by Stars: 5.0 on Link
Dr. Schaefer has been my family's dentist for the last 7 years. We eagerly followed him to his great, high tech new office across town a few years back. He is always on time to start my appt which I really appreciate. Not that waiting is bad...current mags and a children's play area! His pricing has never been an issue for me (or my insurance company). He is very personable and kind. His staff is equally kind and gentle. We have NEVER had an issue with Dr. Schaefer and look forward to years of service from him. Highly recommended.

I know this doctor: 7 years

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Review 4 by Stars: 4.0 on Link
Estimates way off - actual invoice was over double his estimate. When asked to reconsider and adjust invoice to what insurance deemed resonable, he would not budge. I suggest you get a predetermination from your insurance company before having Schaefer do any work to avoid being lured in with a low estimate and then getting stuck with a large bill.

I know this doctor: 3

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Review 5 by Stars: 3.0 on Link
In my family's experience, this dental practice is fine except for one huge exception: The customer service piece of the business is completely non-existent at the front desk. We have/have had insurance and when you call to schedule an appt or procedure, the first thing out of the receptionist's mouth is how much it is going to cost and how you intend to pay. The tone is the most irritating part as she talks to you as if you as if it were the DMV. Dr Schaefer, If you ever happen to read this, you lost 2 potentially life-long patients because of "Vicky" at the reception desk. She is extremely rude and has no place in a role dealing with the public. the rest of your staff is great but "Vicky" so irritating, I'd rather go somewhere else.

I know this doctor: 1 year

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Review 6 by Stars: 5.0 on Link
Great work and attention to detail. Almost a perfectionist. ALWAYS the newest most modern equipment. I have never had a problem with his work and have been very happy for years. His cost is high but comparable to any other area dentists he is worth it. The new office this year is unbelievable and even though it is a longer drive for me it is worth the vibrating chair. I use to hate going to dentists and avoided them for years. Then I went to him about 15 years ago and now I could fall asleep in the chair it is so relaxing. The staff is always friendly.

About Hygienist:

I know this doctor: 15 years

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Review 7 by Stars: 5.0 on Link
Love the practice and office staff. Dr.Schaefer is a perfectionist when it comes to dental work. He is the best in the business.

About Hygienist: The Hygeinest is very detailed and helpful in dental hygejn. My teeth felt and looked like they had been whitened. She was very gental.

I know this doctor: 2 Years

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Review 8 by Stars: 5.0 on Link
Doc & his staff are top notch!!!! Wonderful place to get your pearly whites taken care of!! Mary, the receptionist, is the BEST!!!

About Hygienist: Cheryl & LuAnne are awesome, awesome!!!

I know this doctor: about 8 years

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