I'm surprised to see Dr. Tran has any positives review. I have found our experience to be nothing but frustraing from the hours available (no appointments before school, after school or on school holidays); the hours are not condusive with a Dr. that treats adolescents. Everything costs extra. I would not recommend this orthodontist to anyone and am sorry we did not switch before our treatment phase was completed. I kept thinking I should finish with the same doctor and it was a BIG mistake.
About Front Desk: Front Desk is always very helpful with returning calls and scheduling appointments.
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