My son is a new patient to this facility. We didn't know what to expect when we first called but Miss Marty was so kind and reassuring, I felt relaxed and excited. Upon arrival, we found the atmosphere to be very comfortable and relaxing. There was no wait. All the staff was very friendly and knowledgeable. Each person I've dealt with has taken the time to explain to us exactly what they were doing and why. But the best feature is their flexibility. They work extrememly hard at accomodating you - no matter what. I love this place.