First I will say that I believe Dr. Prouse is probably a good dentist. He has poor bedside manners
Last month, I called for an appointment because I had severe pain with heat and asked only if I could come in for an x-ray and if needed, a prescription for an antibiotic. As I have mitral valve prolapse, I am always concerned about a heart infection. I was told he could not see me for four days. My husband and I are excellent patients, pay all bills, good insurance, never miss an appointment.b The x-ray could have been taken by the assistant and, Dr. Prouse could have checked it, and I would have been there for a very short time. However, he decided I could wait. Absolutely no compassion.
I had to call another dentist who told me I had a lesion and needed a root canal. Prior to the root canal, Dr. Prouse removed a three unit bridge, built up the tooth that required a root canal and put in a temporary bridge..
When it was time for me to return to the endodontist, I called Dr. Prouse's office to find out if my bridge had returned from the lab, I found out that Dr. Prouse made an error and had it coming back 31 days after it should have been back.
I believe BEA, OM, an angel, has saved him many patients!!!
out of 5 stars
