About Hygienist: That said, I was extremely disappointed in his office staff and records management. This office is completely paper-based, which seems outdated. They also don't have digital x-rays  they're all individually taken and developed. My first visit was an examination after a referral from my dentist. The technician who took my x-rays (at least 15 or so of them) was extremely inexperienced. It turns out he was an "exturn" (a college student who's trying out the job, likely for no or little pay). I'm fine with that concept, as I have more patience than most patients, but they probably should've told me that beforehand because the guy put many of the x-rays in wrong, causing some cuts in my mouth and another technician had to redo several of them. I was overprescribed medications for my surgery, and had to call multiple times to complain that I still wasn't feeling better 5 days after my surgery. Both times I called, the doctor and nurse's advice were filtered through the scheduling woman  I couldn't speak directly with either the doctor or the nurse to get straightforward answers or advice. Their solution was to prescribe me even more medication, even though that was the original problem. This was disappointing, and should never happen. Ultimately, the results were fine, but the process was not great. The prescriptions should be more customized, both for a patient's size and pain tolerance... not everyone has a panic attack when they have oral surgery.

I know this doctor: 1 month