I needed a routine extraction done and I chose her office because she was close to downtown and my fantastic insurance covers even out of network doctors. I filled out all of the paperwork and sent my insurance information in several weeks before the surgery. However, when I got there it was as if this is the first time the staff had seen it. I was reassured that everything would be submitted properly and I shouldn't worry. Well, first, there was confusion on why I was there that day, so what should have been 2-1/2-3 hours took nearly 5 hours while I waited on her other appts. Then, Dr. Munne came in and proposed a $3000+ plan for treatment. When I refused, she back-tracked and said that we could wait on some portion, which would save $500. I feel that a good doctor would have presented all cost options upfront. Next, I believe that she fully knew my insurance wouldn't pay for 90% of the stuff she wrote up, so she demands payment up front for the extraction AND follow up appointments which aren't to be provided for several weeks out. Then, after several weeks I called to ask why they hadn't filed the claim - they 'forgot'. Overall, I was and still am furious. I would NOT recommend that anybody do business with her.
About Front Desk: Again, clueless.
Hygiene rating:
About Hygienist: She was nice, but again there was a great deal of confusion on the day of the procedure. The whole office is just screwy.
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