About Front Desk: The office staff is a nightmare! First time I tried to contact thru their website...no response. I followed it up with several phone calls of no answer. Then I finally got thru to someone to find out that supposedly I was not on their list from my insurance company. Even though I had the letter from the insurance co. stipulating Scott Peters is my provider the office staff said that didn't really matter. Great first conversation and welcome....NOT! Then I finally made an appointment for my family of three to only find out that they made a mistake and then got that sorted to get a call later down the road to find out they didn't have it down correctly again. Then we finally went to the appointment and all is well. After this appointment I had several calls with Donna who doesn't listen to people talk but only interrupts so in the end she never heard what I was actually questioning or asking. She also hung up on me when I asked to speak to the dentist - Scott Peters. Donna has told me on my final call that the dentist does not wish to speak to me nor does he want my family to return to his office. Funny since after I finally got her to listen to what I was questioning she said she would try to get him to phone me. I said forget it...I can't be bothered anymore. All of this confusion because most of the staff at this dentist office can't communicate!! As for the dentist...I can't say much as he never called! I am shocked that I am not able to speak to or receive a call from a dentist who is treating my family!!!!

I know this doctor: 3 weeks