In my second visit to Dr. Sosa with my daughter within five months I had a HORRIBLE experience. It all started off well until I told Dr. Sosa my daughter had to receive some emergency treatment for a root canal that should have been done at her office four months ago pending insurance approval! I could tell she was upset by this and didn't bother to call the referring dentist to see what was done, but rather took x-rays and saw the root canal had been started and other work too. Dr. Sosa said it was MY responsibility to know what was done and pretty much made me feel like I was an unfit parent for not taking my daughter back to her instead of her primary dentist for the emergency treatment. I told her I had no choice when this was the first time in five months I received a call back from her office. She said she had double booked appointments for my daughter's treatments and that since I had chosen to go the primary dentist, now the entire treatment needed to be completed there! She turned my daughter away, I guess not enough money to be made now, when I called my daughter's primary dentist the work was temporary until she saw Dr. Sosa. My daughter didn't get treatment and all it would of taken from Dr. Sosa was a phone call.
out of 5 stars
