Every time I have been there, even just for my 6 month cleanings, everyone that works there remembered my name.
Dr. Allain warms up the novocain before he injects you with it and he also uses a local anesthetic on the area to be injected so you don't even feel it.
The hygenists are friendly and gentle.
They have financing options.
I can't say enough about him and his staff and his state of the art facility!