I wasn't sure what to think when he answered my call to make an appointment. You never get to talk to the dentist these days and I loved that he is an "old school dentist". No waiting around for an hour for the dentist to come in and look at your x-rays/teeth for 2 minutes. Dr. Naumann is the hygienist/dentist/receptionist and very personable. I had a great experience and my teeth look fabulous!