Review by
VINDICATION
Stars:
2.0
on
2008-10-10
Link
Facilities:
Service:
Painless:
Results:
Cost:
Run, don't walk from the grand plaza in san marcos. Dental staff is horrible! Don't be fooled by the fancy facility. Front office staff has no idea what they are doing. Dental insurance, billing, & treatment are never correct. Grand plaza dental is overpriced for below average treatment. Chair side manner does not exist. You may wait at least 1 hr to be seen. Office staff is rude and has no business in dentistry. The way you are treated is based upon your insurance. Front office staff is never stable. They will bait you with "free whitening for life" & then hold your trays hostage until you agree to expensive upgrades. You are not given other treatment options other than a "lava" upgrade which is grossly overpriced. Poor quality of work. Dental veneers are horrible, returning at least 10x before they were completed. Some veneers turned into lava crowns since they were done incorrectly & fell off. Hate to smile now due to the chicklet appearance. Forget having anesthesia, they will perform procedures w/out it due to time constraints. You may see several doctors & staff due to high turn over, affecting the outcome of your treatment & quality of service.
out of 5 stars
