Review by
Smiling Patient
Stars:
2.0
on
2008-09-30
Link
Facilities:
Service:
Painless:
Results:
Cost:
GRAND PLAZA has the worst staff! The office staff was very rude & has no idea what they are doing. This office is very over priced & diagnosed unnecessary treatment for my entire family. I received several incorrect statments from my insurance, which was a mess because I was charged for procedures that were not even done. I could overhear staff members talking about one another using obscene language. Every time I come into this office they have new staff members, there is no consistancy or stability. The staff looks like a bunch of chickens running around with their heads cut off. The office will treat you like a number and they will try to squeeze every penny out of you. I went into this office for "free whitening for life" and they told me that I could not get it until I paid for an upgraded "lava" crown. They refused to give me a "PFM" crown holding my money hostage. The office's chair-side manner is very poor and the staff appears to be very "ghetto". This office wants your money. Several times, I had to wait in the waiting room for over an hour before I was seen. My veneer case was a disaster & I hate my smile. My children were treated like "soldiers" & cried because they were man handled. DO NOT RECOMMEND!
out of 5 stars
