Very nice dentist office from the outside. until you walk in and meet their rude, unhelpful, unorganized staff. These women treat HMO customers like we are somehow robbing them of their services. Right off the bat the finance woman made a rude comment about my HMO company. Since I have multiple family members on my plan it is important that they paid attention to each person's ID number. Well they didn't causing the wrong ID numbers to be submitted, making it look as if we didn't have insurance. I endured multiple rude phone calls, claiming i lied about my coverage and that they need their money or i will be turned into a collection agency! Now, a year after fixing THIER mistake, i have yet to receive a refund on the money i paid in order to not be turned into a collection agency. This place is HORRIBLE!!!