I scheduled an appt for 3:30pm and they reconfirmed appt time for 9:40am, an earlier time which I cannot make. This happened 3x! Spcefically requised appt time after 2:00pm, because of work schedule. Very poor customer service by reception personnel. I have paid all bills in full. In less than one year root canel failed. No recorder message service! cannot leave message 24 hour prior.