It took Ms Bollman over 45 minutes to extract my tooth. In the process, she knocked the crown off of an adjacent tooth. She does not have the strength or technique to extract teeth. Her billing dept was either incompetent or intentionally mislead me on how much I would have to pay. When I received a bill and called them, they were rude and uncaring. When I tried to discuss this with Ms Bollman over the phone, she hung up on me. Needless to say, I will never use her services again and would strongly advise others against using her.