Dr. Brinkman is a very nice man. But his staff assured me that they would take care of dealing with my insurance company and that a crown would be covered by my insurance. I even have a fax from his office girl in writing that I would pay $300 and my insurance would pay $300.
After all is said and done, she informs me that I was denied because I hadn't been in the program for 2 years. Well, I did not NEED to get the crown. I could have had a large filing for $65 or so that would have held me until I was covered. I feel like I was misled (deliberately???).
Not to mention that Dr. Brinkman had a difficult time getting my tooth numb, it took repeated shots and I had MUCH pain and stress during the who crown ordeal. The first one didn't fit - I could go on and on. It's the worst time I've ever had at a dentist.
So based on the fact that I now owe another $300 unnecessary dollars and that I suffered through the procedure I give Dr. Brinkman a very, very poor score for customer service, expense, and pain!
Oh, and the crown is still sensitive and bothers me.
out of 
