Dr. Drum, who I know had an illness and was no longer able to practice, was a 5 star dentist! I was referred to him by a top level, high-priced dentist in Bethesda. I knew that they taught together at Georgetown Dental School.
When I went to Dr. Drum, I was surprised that this office was so meager. And I later found that the staff was never good. And that was a shame. But it was worth it to have Dr. Drum as a dentist, not only for his skill, but also because he was a very kind, caring person.
I had a lot done over the years and when i would be out of town, and visit another dentist, i often found them impressed with the work he had done, often figuring something "out-of-the-box" to make my difficult situation work.
After Dr. Drum became ill, I went to big names in dentisty in the Washington area. One, a high-priced, highly rated one would say how difficult my case was, but I knew if I were still with Dr. Drum, he would solve the difficult problem. And to disagree with another post, crowns were well placed and perfectly matched.
I wish he were still in practice!
About Front Desk: Dr. Drum unfortunately never had good staff! A shame!