Review by
Smiling Patient
Stars:
2.5
on
2006-08-02
Link
Facilities:
Service:
Painless:
Results:
Cost:
Reasons for negative review:
- One of the front desk girls is very sweet spoken but charged us $40 twice for a numbing procedure that was covered 100% by Delta Dental DPO, our insurance. We were also charged a "finance charge" of $70.60. We should have never paid any of the money in the first place (our mistake); they didn't have the right to charge us. It took 4 1/2 months to get the $150.60 back from them.
- I was also turned off by Dr. Nocera's chair-side manners; He did not introduce himself even when I told him we had not met before; I had to ask who he was (hygienist vs. dentist). Also, when he started to put something from a syringe in my mouth I asked "what's that?" at least twice before he answered me, and when he finally did he said "phosphoric acid". When I was speaking to him afterwards his response to one of my comments was "No shit!".
I will never go back to his office, and I definitely do not recommend his office to others. If you see him, make sure you know what your insurance covers (don't trust the front desk), and be prepared for the atmosphere to be so laid back that it is unprofessional.
out of 
