They overcharge you and you cannot get your money back
Dr. Wintersteen is a good oral surgeon. However, his front office staff is less than friendly or helpful. They require payment in full up front even when an insurance claim is forthcoming. They have the insurance benefits assigned to them and then refuse to refund the excess you paid. Dr. Wintersteen really needs to have people in his office who are compassionate and actually enjoy working with people and if the current staff can't do that, he needs a new staff.
out of 5 stars
