Connect with Dr. Irma Cantu-Thompson DDS Smiles - R - Us Dentist in San Antonio, TX

Dr. Irma Cantu-Thompson DDS Smiles - R - Us - Dentist

3.5 based on 9 reviews

1 Rating out of 5 stars

(210) 923-5422

San Antonio, TX

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Dr. Irma Cantu-Thompson Rating 3.5 stars based on 9 reviews $$
Comfortable Facilities
Efficient Service
Stressful Procedures
Good Results
Moderate Cost
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Read Reviews for Dr. Irma Cantu-Thompson
Smiling Patient dislikes Dr. Irma Cantu-Thompson
Terrible on Sept. 4, 2016, 10:32 p.m. Link
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Review 1 by Stars: 5.0 on Link
She is awesome the best for partials . She is very gentle and very nice. Above all she knows what she is doing and very good at it!

About Front Desk: 5 stars she trained them well!

About Hygienist: 5 stars without hesitation

Hygiene time: 50

I know this doctor: 3 years

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Smiling Patient likes Dr. Irma Cantu-Thompson on Jan. 30, 2014, 6:51 a.m.
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Review 2 by Stars: 1.0 on Link
I am currently being seen by 6-9 dental turns out Dr. Cantu-Thompson didn't do my deep cleaning right they still left some decay, my fillings are already falling off, I reported it back to her and said they were fine and when I told her my gums were still numb she said "oh that's normal, I might have hit a nerve, but it heels with time" REALLY!!!! OVERALL BAD BAD BAD DENTIST I DONT RECOMMEND HER AT ALL!!!!

About Front Desk: Horrible if you open up a care credit account they don't ask if they can charge it proly your care credit they automatically withdraw without asking!!! That's horrible customer service never.going back

Front desk:

Hygiene rating:

About Hygienist: 0 stars she is terrible

I know this doctor: 1-3 months

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Review 3 by Stars: 2.0 on Link
She is terrible! She scheduled me for oral surgery when I had severe tooth ache for two weeks later and moved this date for a further date due to her conference. The pain was very severe and I could not wait that long. My physician had to start me on Demerol for pain control and too get my blood pressure back down, it was 173/100 due to the pain. I was also using 2% Xylocaine Gel that was being placed directly on the teeth with the nerves exposed. The top of the teeth broke off and had formed a abscess with part of the root of the tooth exposed as the gum line was pushed down. The xylocaine barely helped the pain at the tooth sites. My doctor also had to place me on large doses of Penicillin to keep the infection from traveling to my heart. I scheduled with her office to have the two painful teeth extracted now and the others could wait until the surgery date two weeks later. My daughter took off work to drive me to her office. She came in knowing which teeth were causing unbearable pain. Dr.CantuThompson looked at me and asked me if I could wait two more weeks until my surgery date! I told her NO! She did nothing and I had my extractions done that day by another dentist no problem. She is terrible! ^$ also. Don't use her!

About Hygienist: The staff were o.k. and the office clean. It was the dentist who was awful and worthless in handling my dental condition. You could tell that Dr. Cantu-Thompson lacked her own skills and competency in handling my dental condition. She told me that I was going to be in a lot more pain after and I need IV sedation and kept asking me to wait 2 more weeks! I am a professional nurse of 27 years and I have never ever seen a doctor treat a patient the way I was treated. I walked out! The new dentist I located that day had both teeth pulled out no trouble with in 2 hours after I left Dr. Cantu-Thompson's office. I felt no pain during or after the extractions and there was minimal bleeding. The next day I was doing GREAT! My new doctor also offered more current options for me other than partial dentures that Dr. Cantu-Thompson never brought to my attention. Also I lived by Dr. Cantu-Thompson Babcock Rd. Office and when she kept scheduling my surgery she wanted me to drive way across town to her south-side office for the surgery which was a big inconceivable and the reason why I chise the location nearer my home. Then the staff made my appointments and scheduled the surgery with out even hecking with me when I had other appts made and could not drive to the southside location. They took it upon themselves to book the Anesthesiologist who had to be cancelled because the dates were not convient for me. Dr. Cantu-Thompson had to bring the cancellations to my attention when it wasn't even my fault! The entire time my tooth ache was getting worse. I was given an estimated total of $8,887.00 to extract x9 teeth and fit me for upper & lower back partials and a fee for IV sedation for 1.5 hours for the anesthesiologist. This was a terrible experience! I do not recommend her and advise you too seek professional dentistry else where! 06/09/2011.

I know this doctor: Six Months

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Review 4 by Stars: 4.0 on Link
Dr Thompson did my Veneers on my 6 front teeth they came out wonderful i wanted my gaps closed and a whiter smile. Now i look like a million bucks! My insurance would not cover the procedure due to it being cometic. But her front office were wonderful in helping me find a finacial plan that fit my needs.

I know this doctor: 3 years

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Review 5 by Stars: 5.0 on Link
Front staff are friendly and assistants are helpful and to me that is very important. My 2 sons have braces as well as myself and I am very satisfied with all she has done. Very affordable and honest. I have been to several dentists and she is by far the best! My niece (a young single mom) and her son also go to her and Dr. Cantu-Thompson has been wonderful to them. She has made the financial part easy for them. I highly without a doubt recommend her to all. Dr. Thompson also caters to cowards!!!
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Review 6 by Stars: 5.0 on Link
I was very pleased with Dr Thompson and her friendly staff. They made me feel very comfortable and let me know the entire procedure as it was happening! The Financial Advisor let me know all the costs involved up front and I even was qualified by thier staff for financing! I am extremely satisfied with my porcelain veneers. My co workers tell me I look like a million bucks! Little do they know the cost was no where near what most of the dentists in my area charge!
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Review 7 by Stars: 5.0 on Link
The front staff and dental assistants were wonderful. They were so caring and helpfull. Dr. Thompson was fast and my venneers came out great. I would recommend everyone to this office.
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Review 8 by Stars: 2.0 on Link
I went in for a filling that had come out and needed a crown and she was racking up charges to meet my yearly allowable amount. She wanted to do braces, veneers, etc.... I would not recommend her to anyone. I'm having discomfort a year later with my tooth and will be seeking the services of another dentist.
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