Read review posted by Smiling Patient on July 18, 2016, 1:52 p.m. for Dr. Anthony Bain - Pediatric Dentist

Dr. Anthony Bain DDS - Pediatric Dentist

4.0 based on 25 reviews

Rating out of 5 stars

Pflugerville, TX

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Review by Stars: 1.0 on Link
I made an appointment several weeks ago for my 7 year old daughter. The last business day (Friday) before her appointment that Monday, Jessica, one of their staff members, called telling me that they verified my insurance and that my daughters appointment wouldn't be covered due to insurance frequency. Trying to explain to them that they had incorrect information from the insurance company was like getting attitude and arguing with an adolescent. They were completely rude! After telling them I just got off the phone with my insurance company and the insurance stated other than what they are telling me, they continued to be rude and still argued with me. I offered to put them on three way with the insurance, but it appeared that they had already dilled in with them and was on the phone. Turns out I was correct and my daughters appointment would in fact be covered. Thinking we were okay, took off work to have my daughter there, they called me the morning of stating they couldn't see my daughter because of the rude phone from THEM on Friday. Here I am, took off work, no appointment, wasted time, and still shaking my head on the worst customer service I have ever experienced from a Dr.'s office.

About Front Desk: The worst!

Front desk:

My Experience:

I know this doctor: Never met

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