I started seeing Dr. Palmer after my CEREC doctor of 20 years died from a heart attack. CEREC is the best in world class for crowns and veneers. I interviewed 20 of the best dentists in Houston and chose Dr. Palmer. It takes 4 things to me my dentist:
1. Medical Knowledge and state of the art technology and facility. Every modern dentist has to be both a doctor and have the skills of a jeweler to take care of those precious gems in your mouth. He stands behind his work.
2. Demeanor and Compassion. As we age we all have more anxiety and stress about those visits. He is a humorous and good natured person who doesn't admonish patients about ANYTHING and allows you to maintain your self esteem and dignity.
3. A friendly staff, and timeliness. He has a very friendly staff and high rate of appreciation about TIMELINESS for appointments of over 90% (which reduces stress). Have the courtesy to call them if you are running late or behind for your appointment so you don't inconvenience him or other patients who need care or are experiencing an emergency. Just a courteous phone call goes a long way to everyone besides just YOU.
4. Financing and long term planning. He will work with you on short and long term goals about financing.
About Front Desk: Best in class.
Front desk:
Hygiene rating:
About Hygienist: Friendly and relaxing and knowledgeable.
