out of Read Reviews for Dr. Stephanie Paswater
Smiling Patient
likes
Dr. Stephanie Paswater
on Feb. 18, 2017, 3:28 p.m.
Agree 0
Disagree 0
Agree 0
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Smiling Patient
likes
Dr. Stephanie Paswater
Agree 0
Disagree 0
Agree 0
Disagree 0
Smiling Patient
likes
Dr. Stephanie Paswater
Agree 0
Disagree 0
Agree 0
Disagree 0
Avoid at all cost unless you like pain and want your work to be redone by another dentist. Performs unnecessary procedures just to rack up the insurance bill. Changed out a filling only to get a root canal the next month. Have had problems with that tooth ever since. All my kids fillings have fallen out. Most fillings on baby teeth fell out one to two weeks later. Why make them go through all that? What a nightmare. Nothing but pure incompetence from her.
Front desk:
Hygiene rating:
Hygiene time: 25
My Experience: Filling, Onlays & Inlays
I know this doctor: 6 years
Agree 5
Disagree 4
Agree 5
Disagree 4
They fractured my tooth when they filled a cavity. I went back today because I was having so much pain, they won't take responsibility for the damage they have caused.
Hygiene rating:
I know this doctor: one month
Agree 6
Disagree 3
Agree 6
Disagree 3
My overall experience with this Dentist was a nightmare. My appointments were constantly being canceled, rescheduled or put off. I've seen this dentist on several occasions during working hours at Buffalo Wild wings drinking with the rest of the dental office workers. I have a feeling this is the reason my appointments have been cancelled. I have counted 8 times of my appointment canceled from this dental office. As a matter of fact my parents come here as well and my father was charged a $40 short notice cancellation fee. Highly recommend seeing another dentist. The office has no website and is not kept up with the 20th century what so ever. Pretty ghetto- if you ask me!
About Front Desk: Front desk was helpful and very nice especially when needing to reschedule my appts. They were very apologetic and seemed like they were forced to make up excuses and felt bad. There is a new front office employee yearly. That says a lot of how a place of employment treats their employees from and inside perspective. That alone is a red flag!
Hygiene rating:
About Hygienist: The hygienist in fact was very nice and was actually always there to do my annual cleanings, however, the dentist was never there to do my annual exams.
My Experience: Crown
Agree 5
Disagree 3
Agree 5
Disagree 3
Dr. Passwaters is great, she is helping my husband with 4 implants and it has been a wonderful experience. He has bad anxiety and she makes him feel at ease every time he goes in to see her. Her bedside manner is awesome, so kind and thoughtful, and she's a very talented practitioner. My husband has had many procedures with her including crowns, extractions, fillings and now implants and every procedure has been a success. I have in the past texted her with my concerns after an oral surgery and she texts me back and solves my issue immediately. She even did a little extra work on his crowns as a wedding gift to us, so that he would look extra handsome on his big day. I highly recommend Dr. Passwaters.
I know this doctor: 3
Agree 2
Disagree 4
Agree 2
Disagree 4
I had several cleanings, no problem, then Dr. Passwaters said I had my very first cavity at age 38. Ok, I let her fill it. Next visit she said I had another cavity! I got a second opinion and the new Dr said "no cavity, looks fine". 3 years later still no cavity.
My wife tried to get a crown. After several botched tries and months with a painful tooth, Dr. Passwaters said she just needs to get used to it. We went to another dentist who adjusted it within a few minutes and the pain when chewing was gone, however, he said it didn't look right and sent her to a specialist. The specialist did an xray that showed it was never done right and needed to be redone. Before we could get back to Dr. Passwaters, the crown broke and fell off. Dr. Passwaters refused to take responsibility, and when confronted with the xray showing the problem, said "It could have been photoshopped"!
About Front Desk: Friendly, but had problems with surprise billing us LONG after the appointment.
Front desk:
Hygiene rating:
About Hygienist: Usually they were friendly and ok
Hygiene time: 20
I know this doctor: years
Agree 4
Disagree 1
Agree 4
Disagree 1
Dr. Paswaters has done a great job of taking care of all my dental needs for the past decade. I have had a number of procedures (sadly!) and all have been handled with a minimum of hassle on my part. Her office has been very good about working with my dental insurance company, too. I highly recommend her.
I know this doctor: 10 years
Agree 2
Disagree 3
Agree 2
Disagree 3
Do not go to Dr. Stephanie Paswater. I had a horrible nightmare where this dentist failed to get "approval" from my dental insurance. In fact, her office told me I was approved and ready for the procedure. Then they came back to me weeks later and said “Oops. We didn’t get approval.” When I called my dental insurance the billing customer service representative said, "Dr Stephanie Paswater messed up. They did not even get our approval to do this procedure and you should not have to pay." I followed up with a friendly letter explaining the facts and Dr. Stephanie Paswater wrote a terribly aggressive letter back explaining they would not do anything. Her dental office billing representative admitted they had made a mistake -- one they refused to own or share in.
About Front Desk: Very unhelpful and incompetent.
Front desk:
Hygiene rating:
Hygiene time: 20
I know this doctor: 1 year
Agree 3
Disagree 0
Agree 3
Disagree 0
